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What is Omnichannel Retail ERP?
Omnichannel Retail ERP is an ERP system that is integrated with an omnichannel retail backend to centralize and streamline data in a way that supports internal business operations and workflow. Retail ERP synchronizes and automatically updates the data on all sales platforms as well as on devices that serve buying process.
With Omni-channel retail ERP, you can solve the complexity of managing different sales channels. It offers a solution where you can manage all different channels at one place. Retail omni-channel ERP offers a one-stop solution to manage and update data on all platforms at one place, thus increasing operational productivity.
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Benefits of omnichannel retail ERP for online-to-offline stores
By integrating omnichannel retail ERP with online-to-offline stores the unity and synchronization of data is created. Any changes or updates in data will be automatically updated and synchronized on all channels. Here are some of the benefits of omnichannel retail ERP:
1. Reduce Inventory Cost
Omnichannel retail ERP provides real-time inventory management and helps to manage the exact amount of stock required in the warehouse. It supports the retailers to keep track and control the quantity of products & overstocking.
2. Increase in Productivity
The omnichannel ERP limits human involvement and automates most of the tasks like sales orders, invoices, PO, tracking and shipping, etc. thus results in decreasing the task completion time and increases productivity.
3. Minimum Data Entry
The main feature of omnichannel retail ERP integration is to synchronize and automate all channels. Whenever data is updated or any transaction takes place, omnichannel retail ERP automatically updates and manipulates the rest of the information related to that transaction.
4. Increase In Customer Satisfaction & Retention Rate
Omnichannel retail ERP has quickly responsive features that increase customer satisfaction in both online and physical stores. Omnichannel ERP also allows shoppers to keep track of their orders. It enables retailers to increase their retention rate by sending digital advertisements to their customers via omnichannel ERP.
5. Real-Time Reports
With omnichannel ERP you can access real-time reports and can easily export reports on a daily basis. These reports provide the database which is essential for forecasting and demand generation.
6. Better Business Management
Regardless of the multiple SKUs your store might have and various transactions through different sales channels, you can save a lot of time by automating repetitive tasks. Omnichannel retail ERP offers one integrated solution for all the stores online. It helps to manage your all the stores at different locations in one place.
What is an effective omnichannel retail ERP?
Recognizing an effective omnichannel ERP depends upon the benchmark of features. Here are the some of the features that our omnichannel ERP offers:
Inventory Management
Omnichannel businesses are likely to use multiple sales channels, websites, physical stores and marketplaces than other retail stores. It is important for omnichannel businesses to be near to their customers. Omnichannel ERP helps them to achieve this goal by managing all the inventory from one place.
Warehouse Management
Warehouse management in omnichannel retail ERP controls and manages the warehouse. It has an ability to manage multiple warehouses and to show the availability of stock items in each warehouse.
Customer Relationship Management (CRM)
CRM manages all your sales starting from the opportunity-to-lead-to-sale. It manages all the information related to sales and even help to increase customer satisfaction and customer retention rate.
Stock Reconciliation
Users can modify the quantity of products that Inventory distributes to each warehouse using this function. The Inventory is scanned, or data from the backend is compared, to accomplish those tasks.
Order Preparation
For individual orders, your employees must prepare and process packing slips and packing slip invoices. This feature will assist the companies.
Order Fulfillment
When your staff receives an order successfully, then they need to process it. This step is called Order Fulfillment. It aids employees in scheduling tasks to finish orders. With Bista Solutions' Retail ERP, your employees can now easily prepare shipments for sales orders.
Purchase Order Management
With purchase order functionality in omnichannel ERP you can select a supplier from list of suppliers managed smartly. After selection of supplier, you can create purchase order which will calculate all the taxes, cost and discount associated with the purchase.
Point of Sale (POS)
POS is an in-built feature available in omnichannel ERP and guarantees 10x faster speed and accuracy. With POS, Fastflow of information takes place across all channels. On purchase of any order POS automatically updates all sales channels real-time.
eCommerce Integrations
Integrating an ecommerce with ERP is important for all retail businesses to have proper transparency and proper business management. Omnichannel retail ERP offers integration across various ecommerce platforms like Magento, Shopify, BigCommerce, Amazon etc.
Purchase Order Management
With purchase order functionality in omnichannel ERP you can select a supplier from list of suppliers managed smartly. After selection of supplier, you can create purchase order which will calculate all the taxes, cost and discount associated with the purchase.
Loyalty Program
With omnichannel you can manage all your loyalty program like reward points, customer ID or coupons. On redeeming the system automatically updates & synchronizes the details across all channels. It also helps to show the balance and amount redeemed. The transactions are recorded real time.
Stock Inter Transfer
You will benefit most from this function if internal stock transfers take place. It denotes the ability to transfer inventory items between warehouses. The possibility of product loss should not concern you. Stock Inter Transfer can assist you in effectively monitoring this procedure.
Streamline Operations, Increase Efficiency With Bista Solutions Omnichannel Retail ERP
- Bista Solutions has been a front-runner in this field and has excelled over the years with cutting-edge solutions and commendable customer service
- Improves your business intelligence by bringing all the departments under one roof
- Provides a very customer-centric approach with support and assistance whenever called for.
- Uses cutting-edge technology to bring innovative products for businesses to benefit from
- Helps you scale up your retail business by bringing multiple products, services, and strategies
- Ensures Smoother Workflow, Improved Customer Experiences & Better ROI
- Bista Solutions’ Omnichannel Retail ERP Solution is a one-stop solution for all of your retail store’s needs.