Nelson & Co.
How Nelson & Co. Elevated Their Operations with Bista Solutions and Odoo
Company Overview
Name of Company: Nelson & Co.
Country/Location: Indiana, USA
Number of Odoo Users: 19
Industry: Public Safety and First Responder Equipment / Retail
Implementation Partner: Bista Solutions
Apps Implemented: CRM, Sales, Purchase, Inventory, Manufacturing, Accounting, Website, eCommerce, Helpdesk, Social Marketing, Email Marketing, Barcode
Website: https://nelsonuniform.com/
About Nelson & Co.
Founded in 2015 by Brad Nelson, Nelson & Co. provides uniforms and equipment for public safety and first responders. Born out of Brad’s personal experience as a deputy, Nelson & Co. set out to offer a better service than what was available at traditional uniform stores. Based in Indiana, the company serves most of Middle America and the Midwest, ensuring high-quality products and services tailored to the needs of those on the front lines.
Key Challenges and Requirements Before Partnering with Bista Solutions
Before engaging Bista Solutions, Nelson & Co. faced several challenges:
Manual Processes
In its early stages, the company operated manually on paper, making it difficult to manage increasing workloads as the business grew.
Multiple Disconnected Systems
Nelson & Co. used various software programs alongside a Shopify website, which resulted in inefficiencies and a lack of integration.
Ineffective Implementation
Their initial implementation of Odoo did not deliver the expected results, and the company struggled to utilize Odoo to its full potential.
Lazzy Slow System
Nelson & Co. were using multiple software to manage their various departments which resulted in slowing down the entire business operations.
The main objective for Nelson & Co. was to simplify their operations without compromising their growth, integrating various functions into a unified system that could scale alongside their expanding business.
The Implementation Journey
After struggling for over a year with their initial Odoo implementation, Nelson & Co. was introduced to Bista Solutions by contacts who had successfully used Odoo in their own businesses. This was a turning point for the company, as Bista’s expertise in Odoo brought immediate results.
Rapid Problem Resolution
Within just six days of starting the project, Bista Solutions resolved a long-standing issue that prevented Nelson & Co. from clearing out transfers in Odoo. This fix alone significantly impacted efficiency and allowed the company to serve its customers better.
Understanding Business Needs
Bista Solutions quickly grasped Nelson & Co.’s unique business challenges and how Odoo could address them. This level of understanding minimized downtime and ensured smooth transitions between system functions.
A Continuous Partnership
The collaboration between Nelson & Co. and Bista Solutions is ongoing. Each successful project opens up new possibilities within Odoo, leading to continual improvements in business processes.
Impact and Results
The implementation of Odoo, guided by Bista Solutions, has transformed Nelson & Co.’s operations
Increased Efficiency
By addressing critical issues with the Odoo system, Nelson & Co. has improved their service delivery and overall operational efficiency.
Enhanced Customer Experience
The swift resolution of key problems led to an increase in customers using their services.
Expansion Opportunities
With every successful project, Nelson & Co. continues to identify new ways to leverage Odoo’s capabilities, enabling the business to explore new growth opportunities.
Testimonial from Brad Nelson, Founder and President of Nelson & Co.
Brad emphasized that Bista Solutions’ deep understanding of Odoo sets them apart from other implementation partners. Their ability to translate Odoo’s technical functionalities into practical business solutions has been invaluable for Nelson & Co.
Conclusion
Nelson & Co.’s journey with Odoo, supported by Bista Solutions, has turned a challenging start into a story of growth and success. Brad Nelson wholeheartedly recommends Bista Solutions to any company considering Odoo for their ERP needs:
“Every company that’s going to try an ERP should go to Bista. In fact, now when people ask me what we’re doing and why we do it, I tell them, Odoo is great, but you want to do your implementation only with Bista.”
Nelson & Co. continues to partner with Bista Solutions for ongoing projects, exploring new ways to utilize Odoo’s potential and achieve even greater success.
