Maqabim Distributors
Company Overview
Name of Company: Maqabim Distributors
Country/Location: Canada
Industry: Manufacturing and Distribution of Cannabis Accessories and Vaping Products
Implementation Partner: Bista Solutions Inc.
Services/Apps Implemented: Odoo ERP Implementation
About Maqabim
Maqabim Distributors, headquartered in Winnipeg, Canada, is a leading name in the design, manufacturing, and distribution of cannabis accessories and vaping products. Established in 2012, Maqabim has built a reputation for working with some of the most sought-after brands in the industry. Their impressive portfolio includes:
- Over 100 top-selling cannabis accessory and nicotine vape brands
- More than 5,000 premium products
- A decade of outstanding customer service
To enhance their operations, Maqabim researched ERP providers and picked Bista Solutions, an award-winning Odoo Gold Partner, recognized for their excellent reviews and extensive expertise in industry-specific and tailored ERP implementations.
Challenges and Requirements Before Bista Solutions
Before partnering with Bista Solutions, Maqabim faced a series of challenges that were hindering its growth. They were using a combination of fragmented systems, including Microsoft Dynamics, Shopify, Salesforce, and QuickBooks, to manage their operations. As the business scaled, this fragmented setup created inefficiencies and gaps in communication between departments.
Their key requirements included:
- Consolidating all business processes into a single, unified system.
- Streamlining operations from product design to shipping.
- Improving tracking, inventory control, and purchasing accuracy.
Maqabim needed a comprehensive ERP solution tailored to its unique needs, especially one that could handle the complexity of its manufacturing design and distribution processes.
Implementation Process
The Bista Solutions team collaborated closely with Maqabim to ensure the project was a perfect fit for their requirements. Through a detailed gap analysis and continuous feedback, Bista provided a tailored Odoo ERP solution to meet and exceed expectations.
Key features of the implementation included:
- Purchasing, inventory tracking, and sales management.
- Accounting and customer support integration.
- Streamlined website management.
As Maqabim’s understanding of Odoo’s capabilities deepened, their requirements evolved. Bista efficiently accommodated these changes, adding customizations and automation to maximize the platform’s potential. Daily coordination ensured a smooth implementation, from consulting to the final roll-out.
Impact of Implementation
Since adopting Odoo ERP, Maqabim Distributors has experienced significant improvements across multiple areas:
- Increased sales and better inventory control: Back-order fulfillment rates rose from 85% to 97%.
- Streamlined operations: Optimized sales-to-accounting flow and enhanced purchasing accuracy.
- Improved customer relationship management: Better tracking and support capabilities.
- Cost efficiency: Reduced hardware costs and scalable operations.
The integration of Odoo has enabled Maqabim to manage all core business functions in one place, improving overall efficiency and satisfaction for both employees and customers.
Conclusion
The successful implementation of Odoo ERP by Bista Solutions has transformed Maqabim’s operations, turning their challenges into opportunities for growth. Michael Sturury, General Manager at Maqabim Distributors, praised Bista Solutions for their ability to deliver practical business solutions tailored to Maqabim’s needs.