CRM for Education Industry

Education CRM by Bista Solutions provides your education institute many facilities in terms of sales force management, sales management, lead tracking, This Educational crm application improves the customer responsiveness with much proper view of the customer life cycle of your education institute or University.

It is design to reduce the cost of acquisition on every student in your university/school/institue, as leads or enquiry may lost or missed if proper follow up is not done, Keeping in mind one of the critical point for acquiring the student with proper follow up,  Bista solutions offers you with Customized CRM software where the scope of missing your customer  is very less as automatic reminders are sent to both Management as well as students, from the enquiry stage till the fees payment inventory distributed to students etc.

This customer relationship management software is been implemented in one of the leading Institute of India which offers various educational courses such as management studies, medical hotel management to name few. This software allows you with automatic updates to the students with the help of sms, emails etc. and to the Executive in terms of Dashboards, Pending activities, Pop- up windows.

Other basic facilities are it has a calendar module, quickly adding the leads, courses, no duplication of entries if the inquiry is made from various sources such as campaign, road shows, etc.

Lead Management: One of the most important module is the Dormancy Module which offers facility to set time or days limit for the follow up say for e.g. when an enquiry is made a lead is generated on an initial level so to see that whether the student who made that enquiry have downloaded the enquiry form or not it sent automatic sms and email to the student stating to download/purchase the enquiry form as well it pop up in the software for the follow-up on to the same.

Reporting: Admin can check reports in different groups such as Hot leads of the month/week/day etc. or Enquiries of the day both in graphical as well as in tabular format and of course you can check the history of the lead such as the time spent on each lead by the executive from the enquiry stage till the fees payment stage. Reporting also includes custom reports which can be done as per the requirement of the client.

Campaign management: This module in the Education CRM of Bista solution offers you to maintaining the campaign with all the budgets you have with the expected response and revenue. It also provides you with mass mailing activity and do not disturb email/Short Messaging Service facility.

Lead Tracking and Sales Generation : This module offers you with tracking of leads in terms of which activity say for eg Advertisement, Road shows, SMS campaign etc providing you how much of lead & how many are interested in the admission etc.

Student Information Systems: This education CRM allows you to have a comprehensive view of each student in terms of document submitted at the time of examination, other entrance exams results, and other documents can be stored with the information of each student.

Integration: This software offers you to get integrated with your ERP software or Accounting software so that the chance of duplicating the entry in two systems is zeroed. Also if you have EPBAX system available then this Education CRM system offers you the integration* with the same where you get a pop-up when an incoming call comes and on a smarter way your executive picks and make calls.

The above were some of the modules there are lot of other features in this Education CRM and further you don’t have to pay for other licensing cost in terms of users  and apart from that this can be further customized as per your requirement. Schools and universities can improve efficiency in a cost effective manner and get more from their existing resources with this Customer Relationship Management (CRM) for education industry. Also as we provide you with the source code for further future modifications.

For a live demo within 24 hours please contact here

Odoo – New Partners

 

Odoo (previously known as OpenERP) India is now partnered with Bista Solutions, provider of Open source management tools such as Enterprise Resource Planning, Customer Relationship Management, Business Process Management with other customization and integration. Odoo partnership is selected by Bista solutions as Odoo is one of the best Modular Open Source ERP tool available in the market today and this partnership will build more benefit for the clients during the implementation and maintenance.

The CEO of Bista Solutions  said that “It gives me great pleasure to announce that we are now official partners of Odoo. This shows our commitment to building a successful business around our Odoo implementation”.

Bista solutions have many years of experience in Implementing Odoo for clients across the globe with exclusive customization in the software. Bista solutions development centre is located in India with branches in USA and Canada which gives capability to serve the globe easily.

Odoo partnership page is here

European Commission Invests EU: €3.34 Million On Open Source Projects

The European Commission (EC) is planning to spend €3.34 million until 2016 to continue the services provided by its projects – such as OSOR.EU and Semic.EU – on Open Source Projects and on electronic data exchange.

The EC published the budget details for its eGovernment project on 8 July 2010. Apart from the €3.34 million planned for the new platform to provide collaborative services for current Semic.EU and OSOR.EU users, an additional €8.8 million is foreseen to provide support for existing and future communities dealing with eGovernment in general. This includes the growing Open Source community on OSOR.EU and the community covering interoperability assets on Semic.EU.

he main feature of these projects is their all-encompassing approach, ensuring involvement of multiple stakeholders and promoting the mobilisation of at least one other funding source, be it EU, national or private. LIFE Integrated Projects were introduced to help Member States comply with key EU legislation in four areas: Nature, Water, Air and Waste.

Karmenu Vella, EU Commissioner for the Environment, Maritime Affairs and Fisheries, said: “This is an example of Europe directly investing in citizens’ quality of life. To best tackle major environmental and health challenges such as air and water pollution or biodiversity loss, existing policies must be made to work towards the same goals. Integrated Projects deliver precisely that.”

The Integrated Projects in Belgium, Finland and Italy will help conserve Europe’s nature, on a far wider scale than has previously been the case. The Nature projects have a combined budget of € 56.3 million, of which € 33.3 million is EU-funded. The projects can facilitate the coordinated use of € 393 million of complementary funding, such as for infrastructure through other available EU funds, in the management of environmentally protected Natura 2000 sites.

The Integrated Projects in Germany and the UK will contribute to the implementation of River Basin Management Plans, while the project in Poland will support implementation of a regional Air Quality Plan. Together, these three projects have a combined budget of € 52.4 million, of which € 30.4 million is EU-funded, and could facilitate the coordinated use of over € 1 billion of complementary funding.

Bista Solutions, ProcessMaker continue successful Partnership

Bista solutions – a leading provider of Processmaker from India with other business software have extended the “Gold” partnership with processmaker partner for the second year. Bista solutions started partnership with Processmaker a leading open source BPM tool provider last year and after the succesful implementations done with Toyota and others Bista decided to move on with the partnership with processmaker.

Our Chief Technical Officer Faisal Basar say ” Extending the Gold Partnership will allow both Bista as well as Processmaker to come up with one of the most successful BPM tool in the market, with Processmaker we would like to serve our clients in much assured manner”.

Bista Solutions Processmaker case studies includes the successful cases from toyota where 7 process was implemented with other clients such as Alingment Acquisiton, NMAC and one of the Leading Rural Educational institute from India.

vTiger – CRM on Demand

vTiger  CRM , a leading provider of open source customer relationship management (CRM) solutions, unveiled the cloud-based version of its popular tool: vtiger CRM On Demand. Unlike other cloud-based CRM offerings, vTiger  CRM  is a true open source solution, providing the benefits of the cloud while allowing clients to customize or extend their own unique versions.
Clients will now have access to vTiger  CRM enterprise-class CRM capabilities in the cloud, instantly – without the expense of installing, configuring and maintaining hardware or software on their own.

Read More here . . .

Source for this article is Here

Safe & Save with Open Source Technology

ERP Software
Be – Open for Light

Save India Save: Every day hearing about the adoption of Open source technology which is giving a boost to many countries motivated us to write on the adoption of Open source technology for the fast developing countries like India & others. Seen on many websites onto the saving which India can do on adopting Free & Open source technology last year was around 2 billion $ as per the study conducted by IIM – B.

The Open Source revolution began at least two decades ago, but businesses and programmers are still struggling to understand the best way to share wonderful code and pay the mortgage. The basis of adopting Free and open source technology is not only the term “Free” but it allows a mind for new technology experiment which is not the case with Proprietary software. As discussed in my earlier postings that “Open Source” makes the source code available for modification, customization, and improvement. It supports and encourages innovation by developers. Therefore, it is not just free in terms of cost, but also in allowing the user the freedom to innovate. The use of open-source software program lowers the cost of IT in more ways than one.

We came across with many educational institutes which use Linux as their main operating system because primarily it reduces the cost and as Linux is under a general public licensing model, it can be installed on many computers without any restrictions to all the students. And apart from these advantages Linux is built on a collaborative development model and offers the user speed, security, and stability, which considered to be saved and safe.

Apart from Linux, whatever vertical you belong to, whichever product you prefer – Everything comes down to the point – how flexible is the architecture – to seamlessly integrate 3rd party tools or new extension of work. Your business may be as complex as it may be, so an open source would be much effective as compared to the rigid software for Mission-critical business processes.

Odoo – Sales Management Module

Firesalesup with Odoo
Bista solutions

Firesalesup : Odoo (previously known as OpenERP) Sales Management module provides a better control to the organization sales order and other areas of sales such as creating a new sales order, filtering different sales order according to the importance. As with the other Odoo modules, the Sales module can be customized according to the requirement of an organization such as having different approvals based on the value of the Sales order, Email notifications, and alerts etc. In addition to this the Sale Order confirmation can trigger deliver of the goods with invoicing timing which can be predefine as per the requirement.

There are vaious bar graphs and pie diagrams available which give view of the Sales order in various stages. These graphs provide filtering to view the Sales order at various stages, Sales order by amount and date etc. The main key points of this module are that it allows the user to get all the information of his or her sales order in one screen.

It also provide information on the deliveries, invoicing etc. with complete follow up and control of sales order and of course with the traceability of customers operations.

Apart from the above it is integrated with Point of sale, contract, Projects, master production schedule, eCommerce which could be consider being one of the very latest way of getting sales order online.

You can have an overview of the video which we covered in this blog earlier on the Sales flow in Odoo. (http://www.youtube.com/watch?v=8veb2VkOUnI)

BPM Software and benefits of BPM Software

BPM software

BPM Software has an excellent track record of investment return largely achieved by changing and re-shaping business processes for higher performance. BPM Software takes into account all the requirements of your businesses.

BPM software counts business processes as the main important asset of a company that must be understood, managed, Organized, developed to deliver the best product or services to customers. BPM undertakes your quality management, continuous progress of the business and helps to deliver better quality.

BPM software is a simple implementation where you need to understand your design, requirement. Once your process design is identified you can customize BPM Software accordingly and develop every step of the BPM software in depth. BPM software is the best solution for any organization where the business process is wide, complex and is divided into many segments or divisions. BPM software gives you one place where you can manage all the processes and can access any data you require from anywhere.BPM Software is secure and helps your business to improve continuously.

Benefits of BPM Software:

Once the BPM Software is Designed according to business requirements. The next step is to create a model where you can analyze your design by creating many analyses like what-if analyses on the data stored in the system. It helps you to identify what resources to allocate where and how much to allocate for each individual task. Better the model better resource allocation and task delivery.

Another important section in BPM is execution. BPM software eases this process of businesses by giving automated, manual or combination of both manual and automated selection of business tasks. Automated process is driven by BPM Software and also giving assistance in manual interpretation. BPM Software automation is performed on an individual business process layer and combined with the whole system to draw the best-integrated results overall from the system.

With BPM software you can monitor your business processes. BPM Software involves tracking individual processes so that information can be easily seen and on the bases of one process further processes can be created. Also from the data generated from BPM Software can help you to work with your customers and suppliers more connected to increase efficiency.

The next step is to optimize. In BPM Software you can optimize your business management process with the help of individual Process optimization. With this, you will be able to identify potential opportunities for cost-saving and improvement.

Every business has unique needs. At Bista, we consult with you and design solutions to meet your business requirements. To know more about our solution Contact us.

Odoo Releases Exclusive CRM Package for India

Ahmedabad, Gujarat, India,06/17/2010 –

Studying the requirement of the Small and Medium business enterprises in India, Odoo (previously known as OpenERP) has launched an exclusive CRM package which will be able to optimize their expenses and provide benefits by turning CRM systems efficient.

Read More here