Maintenance Contracts – Bista Solutions

  • by bista-admin
  • Sep 06, 2010
  • 0
  • Category:

Software Maintenance / help desk/ service business software/ maintenance contract /software maintenance / Annual Maintenance Contracts (AMC’s)

Bista Solutions offers you the best Maintenance for Odoo (previously known as OpenERP) – one of the leading Open Source Enterprise resource planning tool targeted to Small and midsized businesses, The Maintenance contract include many advantage to our clients the basic one is “Maintenance from Odoo partners” other benefits for clients are the “Unlimited trouble tickets and Bug fixings” and of course the migration and updates of the Odoo software. Remember the forthcoming Odoo v6 updates.

Our Best Maintenance contract also applicable for “Processmaker” – A leading open source BPM workflow management tool), Being a “Gold partners” we offer our clients with training from Processmaker with the best support and materials to learn creating and implementing their business processes. 

Bista Solutions provides state-of-the-art security to ensure that your customer data is never compromised. At Bisa Solutions, we know that security is crucial to you – that’s why security is our top priority. We devote significant resources to continually develop our world-class security infrastructure. The result: unsurpassed security and privacy for our customer’s information. With processmaker.com, you enjoy protection and peace of mind that only our world-class security infrastructure can provide. Among other security measures, Bista provides:

  • Experienced, professional engineers and security specialists dedicated to data and systems protection

  • Continuous deployment of proven, up-to-date security technologies, including proprietary products developed for processmaker.com

  • Ongoing evaluation of emerging security developments and threats

  • Redundancy throughout the entire processmaker.com online infrastructure

We also finally offers our maintenance for vTiger CRM – again one of the leading open source web based Customer relationship management tool, Bista solutions implementations and customizations allows and  provide you with best support and successful implementation for your vTiger projects.

ProcessMaker Launches its Enterprise version

Colosa (www.processmaker.com) has launched a new fully supported commercial version of its workflow and business process management (BPM) software, ProcessMaker Enterprise Edition. Available immediately through Colosa and its global partners, the software is the company’s response to demands from the ProcessMaker community for a supported and enterprise scale version of the software.

ProcessMaker Enterprise Edition is a highly scalable, well supported, and user-friendly web based application that helps business and technology users manage business processes more efficiently and effectively. Business analysts can design processes using an intuitive interface that doesn’t require programming. An intuitive inbox allows employees to start new form driven processes or complete tasks passed to them by other users. Thanks to ProcessMaker, IT departments can now code less and better service the workflow needs of growing organizations.

Read More . . . .

What is your Opinion on Selecting Open Source Software

Odoo Open source

Recently Open Source Software covered some of the Positive News on

  • Investment in Open Source Software Set to Rise
  • Zenoss Releases 2010 Open Source Systems Management Survey Report
  • Forrester: Fast growth for open source software in enterprises
  • European Commission Invests EU: €3.34 Million On Open Source Projects

Would Like to know from you one best reason behind selecting Open Source Software – open source software

Getting More Powerful – Open source software – Zenoss Survey

Zenoss Releases 2010 Open source software Management Survey Report

Reveals flexibility, not cost, drives open source systems management adoption

Zenoss Inc., the corporate sponsor of Zenoss Core, recently announced the release of the 2010 Open Source Systems Management Survey.

Additional key findings in the 2010 Open Source Systems Management Survey include:

  • 98% of the survey respondents indicated usage of open source in their enterprises.

  • 71% of 2009 respondents indicated that open source software was easier to deploy up from 48% in 2008, 38% in 2007 and 26% in 2006.

  • When asked their degree of satisfaction with open source software on a scale of 1 to 10 (with 10 indicating most satisfied) users indicated an average level of satisfaction between 7 and 8.

  • 76% of system administrators in large enterprises indicate they prefer to use open source whenever possible.

  • BOSTON, MA–(Marketwire – August 11, 2010) –  LinuxCon — Zenoss Inc., the corporate sponsor of Zenoss Core, today announced the release of the 2010 Open Source Systems Management Survey.
  • Based on more than 950 completed surveys gathered at the USENIX Large Installation System Administration conference each year from 2006 and 2009 and within the Zenoss open source systems management community from 2007 through 2009, the survey’s purpose was to determine usage patterns for systems management software and particularly the usage of open source software to solve IT management needs of large organizations.“What’s telling about this survey is that flexibility, followed by lower costs, is the main driver for open source systems management adoption today,” said Mark Hinkle, VP Community at Zenoss. “Users indicated that the collaborative, transparent and free traits of open source management tools enable agility and provide numerous other advantages which result in a high degree of satisfaction with the tools as evidenced in the survey responses.”

Business Process Management tool in Today’s Business Environment

BPM Software is one of the most powerful business tool for managers for controlling and monitoring important and critical processes with a view to improve the same, it is considered as a heart of any organization as it provides primarily Business process automation which helps organization to run their business with greater efficiently, control and flexibility using perfect workflow management software.

In the business world where every department is too busy in completion of their own work/task lot of time, productivity, and other important resource is been wasted in completing the requests/incidence of different department. Hence one of the great innovation is the concept of Business Process Management (BPM ), which allows department to communicate with each other through technology, this important concept of Business Process Automation (BPA), or workflow management, allows  people, managers, for monitoring the performance of various business processes with identifying that necessitate resource reorganization and identifying benchmarks for further future improvements.

Here we come up with some of the Key benefits of a Business Process Management tool.

It track the tasks from different department, monitor performances, and it improves and maximize the performance of different departments

Business process management (workflow software) reduce the process lifecycle from initiation till completion.

BPM increase the Customer relationships by providing better and faster decisions to the queries.

BPM software ensure a faster ROI by increasing the performance of departments

Business process management has been very successful in providing add on advantage to various service providers across the globe with greater efficiency, control and versatility using efficient work.

For a demo on what are the features of BPM tool kindly check here

Celebrating Freedom with Open source software

open source software

The use of Open source software is growing in the enterprises apart from India across the world for many best reasons such as businesses are reducing the cost and yes of course with the use of Open source software you have Independence on vendor selection for getting future. Remembered my previous posting of the Open source databases used by facebook and yes the recent one the advantage of using open source software for Justdial.

There are many open source tools available in the OSS toolkit that can be use for different enterprise and business requirement. Open source software give you independence of customizing and moulding the product in the manner you need apart from that you can create a complete enterprise solutions. Or mixed and match commercial software to meet your requirements. Open source software is already becoming the most efficient and powerful solutions for mission critical requirements of the business.Open-source software (OSS) is computer software with its source code made available with a license in which the copyright holder provides the rights to study, change, and distribute the software to anyone and for any purpose. Open-source software may be developed in a collaborative public manner. According to scientists who studied it, open-source software is a prominent example of open collaboration.

The open-source software development, or collaborative development from multiple independent sources, generates an increasingly more diverse scope of design perspective than any one company is capable of developing and sustaining long term. A 2008 report by the Standish Group states that adoption of open-source software models has resulted in savings of about $60 billion per year to consumers

The use of Open-source software is increasing as it reduces the development effort and costs which saves money of the organization and yes the ROI is much faster as compare to the proprietary software. Ease of Acquirement, Proper management, dynamic in nature, Cost effective, ease of enhancement, Independency of vendors and customization are some of the point where managers are adopting to open source software today.

Celebrating the 63rd year of India’s Independence

We owe a lot to the Indians, who taught us how to count, without which no worthwhile scientific discovery could have been made!” –Albert Einstein

Advantages of using CRM for Education Industry

  • by bista-admin
  • Aug 10, 2010
  • 0
  • Category:

CRM for Education Industry
education CRM software

Education Industry including Schools/ University/ Colleges/ Management Institutes etc.  are becoming one of the basic needs of human being because of the fact for a human being to get higher education and lot of other factors.

In my previous posting, I covered with the features of the Educational crm implemented by Bista solutions for one of the leading institute so let’s have a look on the ROI (Return on Investment) or simply the advantages for education institutes such as schools/ University for implementing this educational Customer relationship management software.

There are many other advantage apart from the advantages considered below for student, institute and for vendors etc.

  • Increase in the revenue

With this educational CRM institutes such as schools/ University increase their revenue because the lead is properly converted into an account with the help of dormancy module.

  • Reduction in the cost of expenses

This Educational CRM allows your institute to have a proper allocation of your money in different areas such as advertisement for different course, road show, other external vendors for raw leads etc. as this CRM provides you with the graphical view of how much return every medium is providing you in terms of the expenses incurred.

  • Proper Lead tracking with no errors

This education CRM allows you proper lead tracking and reduction in the errors or duplication of entries into your institute which ultimately reduce the time of the executive for following up with the similar lead which is admitted from different source and also it provides you further merging if there is any duplicate entry is made.

  • Less sales cycle

This education CRM allows you to have a less length of your sales cycle as due to dormancy module every lead is properly nurtured with the lead history on where the most time is been given for converting the lead into an account.

  • Increase in margins with reduction in Cost of Acquisition per student

As my first point covered that it increase the revenue not only because the lead is properly converted into an account but because of the lead is properly nurtured which reduce the chances of loss of the lead which can increase the margins of the university schools, and other institutes.

  • Increase in customer satisfaction:

This education customer relationship management software allows the customer with higher satisfaction as every stage of the lead is been integrated with predefine SMS and email with different course so when an inquiry is made by the student immediately after completion personalized emails/ sms is sent to the mobile number and email provided by the caller, which build more confident in the mind of the student.

Forrester: Fast growth for open source software in enterprises

Some 46 percent of businesses have implemented open source software, or plan to pilot it this year, according to a Forrester Research survey of 2,200 IT executives in the UK, France, Germany, the US and Canada.

France and Germany lead the open source adoption, with 58 percent and 49 percent respectively, having implemented or planning to implement the software, Forrester stated in the ‘Open source software goes mainstream’ report. The UK is slightly behind this average, at 40 percent.

Read more here. . .

Source